Location is perfect to the popular sightseeings around downtown. Staff is very friendly and helpful. Valet parking is costly but convenient provided by friendly staff. Our room with kichen and two beds is my like. And the small fitness room with rowing machine and spin bike is also my favourate. I also love the cozy lobby for a short time waiting area. I like the free coffee machine which I drank every day.
Oh
mars 2025
The location is excellent for cruising downtown spots: close to the water and many excellent restaurants and shops. The room was small but well appointed and very clean. The king bed was great - also the pillows. We chose the valet service for our vehicle and were glad we did. Our vehicle was promptly supplied when we needed it, and the hassle of parking in an unfamiliar setting was avoided. The staff was exceptionally friendly and helpful.
Bev
avril 2025
The size of the room was exceptional, and the staff was cheery and accomodating. I liked that they have laundry facilities and that they checked on us through texts frequently to ensure we had everything we needed.
Flaherty
octobre 2024
The location and parking was valet. I stayed at another hotel nearby but they had only self parking and you had to park a couple of blocks away (I understand that in older cities like Victoria you cant always have parking underground like you would in some bigger hotels). It had a nice desk and loby. There was a desk in the lobby if you need to work on your computer
Arian
décembre 2024
Convenient location: Situated in the heart of downtown, with close proximity to Chinatown, the Wharf. The hotel was right near the corner of Douglas Street, with easy access to buses to Parliament, UVic or the Swartz Bay Ferry Terminal. Efficient check-in/out: The staff at Carlton Plaza Hotel made the process quick and hassle-free. Room and amenities: The rooms are spacious enough for two people. The beds were very comfortable. The hotel offers all the necessary amenities for a comfortable stay. A small kitchenette with a fridge and coffee machine is available. A decent-sized shower area with soap and shampoo provided.
Bernadine
juin 2024
Nice room, comfortable. Ok Bathroom. It's very well situated. The staff is friendly and helpful if you ask about how to get to touristic areas. They have a very fancy coffee machine and it's free.
Baril
juillet 2024
The location was great, you could easily walk to the waterfront or a restaurant for a meal. The rooms aren't the biggest, but they had a nice closet, and the beds were very comfortable. The front staff were excellent, very friendly and helpful.
Fred
mai 2025
The reception staff and the housekeeping teams were exceptional. Beyond kind, beyond friendly.
Tricia
juin 2024
Great value and well located with valet parking at reasonable cost. The hotel room was fine and staff professional and friendly.
Guyton
avril 2025
The staff were wonderful in helping us to figure out an unexpected stay in this hotel. The hotel was comfortable and well-kept- good beds, good showers. The hotel is situated in downtown Victoria within walking distance of shops, restaurants, and many of the city's tourist attractions, so the location was excellent from that point of view. There is also a guest laundry, which came in very handy.
Eric
octobre 2024
Réservations :
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